Buying and Shipping

CUSTOMER CARE

Eduardo Pelle is a handbag and belt retail store in the north of the UK. We have had over 25 years experience in dealing with the retail and fashion industry. We operate traditionally as a wholesaler but through our online store you can purchase one-off items for personal use.

 

Its retail fashion at the wholesalers price.

 

We take our customer care very seriously and want you to be happy with your retail products. Please visit our Facebook page  to see updates and chat to us anytime over messenger or email we are always happy to help you look gorgeous. 

 

EDUARDO PELLE BUYING AND SHIPPING

Dear customers, 

Whatever you order today will be despatched tomorrow. The day following your confirmation, your order will be taken to the local post office!

We send out all our orders via Royal Mail and parcel force. 

Depending on your area in the uk, the post office may have delays meaning your order could take a little longer.

Please check with your local area if the post office is active, You will still have a tracking number with us at Eduardo Pelle. We will continue sending your orders the following day from when the order is placed.

 

Thank you for your patience. 

 

You can buy a product by adding it to your basket and checking out.  

You can pay via any secure payment whether it be credit card, debit card or a PAYPAL. On receiving your order we log your order - prepare delivery and send the next day by Royal Mail UK.

 

 
Standard shipping
Signed For 2nd Class® delivery with Royal Mail. This should take 3-5 working days to arrive in the UK
Advanced shipping
Advanced Shipping is Royal Mail Signed For® 1st Class (next day delivery) and is £8.80 in the UK.​ This should take around 48 hours to arrive.

 

If you are buying from Ireland.  Standard shipping from IE is (1 - 2 weeks) is £13.30 and Advanced shipping (Royal Mail Signed For® 1st Class) ( 2 - 3 days) starts from £25.30


REFUND POLICY
  • For whatever reason Eduardo Pelle may not be for you! We can amend your order, exchange or issue a product refund.
  • If your item has not arrived in the post, we must wait 14 days after posting. After this 14 day period, we will claim the purchase as lost at the post office and issue you a new bag for free.

If you wish to return an item for a refund you need to:

  • You must return your item(s) without damage or we cannot accept it. We do not reimburse the price of your postage. Send the items to this address with a note stating your order number and name (so we know its you!)​

  • When we receive the item(s) you returned, we can issue a refund, exchange or replacement whatever you prefer! No hassle. 

 RETURN ADDRESS

Sezar Fashion

Unit 40 D, Bede trading estate, Lindesfarne Court, Jarrow, NE32 3HG

 

EDUARDO PELLE BRAND AND STYLES

All our products are Sezar Fashion apparel. We have tried hard over the years to match quality with value in price. In creating original products by popular designs we do get asked about affiliations with larger brands. 

We are not affiliated with any large brands that we haven’t listed on Sezarfashion.com. It is restricted practice by trading standards to sell products with logos that infringe a brands copyright - we do not sell any products that infringe logos or copyrights in the UKWe also do not wish or aim to make comparisons between Eduardo Pelle apparel and any larger brands. In consideration of this, it is worth noting that trading standards have visited us at our store in Newcastle Upon Tyne and approved all our products and styles.

Our customers regularly tell us they are over the moon with Eduardo Pelle products and services. We continue to work hard to give our customers quality bags and belts for their personal catwalks!

HOW DO I TRACK MY ORDER? 

Your order should take a week to arrive in the UK. On receiving your order we log the purchase, prepare delivery the next day and notify you via email of the progress of your delivery.  We are available to call or email via Sezaisaylam@sezarfashion.com or whatsapp us on 07383987005 where we can discuss your oder.

CAN I BUY WHOLESALE?

If you are buying a product for yourself personally, we recommend using the product checkout here on our online store- If you are a retailer looking to purchase a large number of products, it may be best to call our warehouse manager on 07886 271497 to negotiate a price and use the relevant promo-code for discount.   

 

Thank you, we hope you enjoy the Eduardo Pelle collection.